What should I bring for my trampoline session?

We recommend that guests bring sports shorts, a t-shirt and trampoline socks. Trampoline socks are specific socks that have anti-slip pads and are mandatory in the trampoline area. They are available upon arrival at the reception/welcome desk for a fee of CHF 3 and can be reused.

Can I use my own trampoline socks for the park?

Yes, you can use your own trampoline socks as long as 50% or more of the anti-slip pads are still intact.

What should I bring to my WaveSurfer session?

Guests who have booked a WaveSurfer session must bring a swimsuit and towel. Neoprene wetsuits and lycra swimsuits will also be available and are included in the price of your session.

Can I bring my own wetsuit to the WaveSurf session?

Yes, you can bring your own wetsuit, as long as it has no wear that could damage the WaveSurfing coating.

Do I need a swimming qualification?

No, but we require you to be at least somewhat comfortable in the water.

How can I book an appointment?

Booking an activity in our park can be done via our booking system which can be found on our website: Home

What should I expect during my first massage therapy visit?

You will need to fill out a client intake form. Then, the massage therapist will start by asking you general questions to establish what areas you want to work on and if there are any issues that need to be addressed.

It is important to mention any health conditions and medications so that the therapist can tailor the session to your specific needs. It is also important to indicate any allergies you have so that the therapist knows if she needs to use a different oil or lotion during the session.

The classic massage

Deep tissue massage and sports massage are included in the price of your booking. Before your session begins, you will discuss with your therapist which modalities are best for you to get the most out of your massage.

What should I do if I have to cancel my appointment?

If you need to reschedule your appointment or for cancellations more than 24 hours in advance, please call us directly on +41 24 473 21 61 as soon as possible.

Cancellations without 24 hours notice may result in your session being charged as this time has been reserved especially for you. See our policies for more information.

Can I reimburse my treatment with my insurance?

Our massage therapist is ASCA certified. If your supplemental insurance recognizes ASCA certification, part or all of your session may be reimbursed. Our massage therapist will write your report after your session.

Can I extend my trampoline or WaveSurfer session on site?

You can extend WaveSurfer or Trampoline sessions on site, provided that the following sessions have slots available.

Do I need to book online, or can I book a session on-site?

You can book any activity online, or in person. However, please be aware that if you wish to book on-site, we cannot guarantee availability.

Can I book a Wavesurf or Bodyboard session even if I have never surfed before?

Absolutely, as long as you are of the minimum age required for the activity, you can of course learn these activities without any previous experience. Our coaching staff will be happy to teach you the right techniques to progress in this sport.

Can I share my multi-session pass (subscriptions on our website, we call it that?) with someone else?

Yes, however this pass is linked to your personal account and the waiver you signed. Another user will have to register in the system on site and sign their own waiver.

How long before my activity should I arrive?

For trampoline sessions, it is recommended to arrive 15 minutes early, which should give you enough time to register and prepare before the session.

For WaveSurfer sessions, it is recommended to arrive 20 minutes early, which should give you plenty of time to register and prepare before the session.

For a Massage, it is recommended to book 15 minutes in advance, which should give you enough time to register and prepare before the session.

How old do I have to be to practice your activities?

Trampoline sessions: 4 years old and over with an accompanying adult required up to 7 years old. Please note that some elements of the park will be reserved for those aged ≥ 12. For example: The high-performance trampoline and the Wall Rider.

WaveSurfer Sessions: Surfing and bodyboarding sessions are only available from 8 years old.

Is there parking on site?

Yes, we have 44 private parking spaces on site.

As a parent/supervisor, do I have to accompany my child during activities?

For children aged 4 to 6, we require an accompanying adult to supervise the trampoline park at all times. Children aged 7 to 11 do not need to stay inside our trampoline park, but we do ask that you remain within our premises. Children aged 12 and over may remain alone in our park.

Can I drink alcohol before my activity?

It is strongly recommended not to consume alcoholic beverages before an activity.

What forms of payment do you accept?

Card payments: Amex, Mastercard, V-Pay, VISA, Maestro, Twint (online).

Cash payments: We accept Swiss currency and Euro (only in banknotes).

Who should I contact if I want to come with a group of 10 people or more?

We organize private sessions (12 people max on the wave, 60 people max on the trampolines, 30 people max in the conference room) Please check our prices: https://en.xstreampark.ch/les-prix . You can also send us an email to bookings@xstreampark.ch or call us on 024 473 21 61 so that we can organize your visit.

Can I organize a private event at XSTREAM PARK?

Absolutely! You can call us at +41 24 473 21 61 or send us an email at bookings@xstreampark.ch.

Will there be food and drinks at Xstream Park?

Yes, we offer a variety of snacks and drinks at the reception/bar (pizzellas, hot dogs, fresh produce, etc.).

Can I bring my own food?

No. However, we make an exception for young children and people with dietary restrictions. Please contact us if you would like to book a party and bring your own cake.

Is there a safe place I can leave my belongings?

Yes, lockers are free and provided on site, available for trampoline and WaveSurf sessions. Lockers will be locked with a digital code, as no keys or other accessories are allowed in the trampoline or WaveSurf areas.

Do you rent equipment and can I bring my own equipment?

For our WaveSurfer activities: We have short wetsuits available, WaveSurf boards and Bodyboards. You can use your own wetsuit. We only accept Flow Rider and/or Wavesurfer specific boards on our wave.

All our wave equipment is included in the price / free to use.

Specific equipment for high-performance trampolines (12 years old and over) is available for rental (5CHF.- per hour) and on request. (Tramposcoot, trampoboard and trampobike)

By car

From the direction of Montreux and Martigny

Take exit 18-St-Triphon from the A9, turn right towards Pas-De-Morgins. At the roundabout, take the 3rd exit towards Pas-de-Morgins. At the second roundabout, take the second exit still towards Pas-de-Morgins. At the next roundabout (McDonalds on your right), take the 3rd exit, turn right and our building and our free private parking will be on your left.

By public transport

From Collombey station SBB CFF FFS station

On foot : take the tunnel that passes under the railway tracks and head east towards Route du Montagnier (Ecole du Corbier on your left). Turn right onto Route du Montagnier.

At the roundabout, take the 3rd exit and turn right.

By bus: Take bus 103, direction Yvorne to the Collombey, Centre Commercial stop. Our building is located behind the Parc du Rhône shopping center.

Is XSTREAM PARK accessible to people with reduced mobility?

Yes, we have dedicated toilets and showers for people with reduced mobility, access to our WaveSurfer, and an elevator to access the first floor with our birthday area, conference room and massage rooms.